1. Information Collection
When you use our website or services, we may collect the following types of information from you:
- Personal Information: Personal information is information that can be used to identify you personally, such as your name, address, email address, and phone number. We may collect this information when you submit a request for our services, contact us, or interact with our website.
- Non-Personal Information: Non-personal information is information that cannot be used to identify you personally. We may collect non-personal information, such as your browser type, device type, and IP address, to analyze website usage and improve our services.
2. Use of Information
We may use your personal information for the following purposes:
- To provide our services: We use your personal information to fulfill your requests for our services, including responding to inquiries, scheduling appointments, and providing locksmith services.
- To communicate with you: We may use your personal information to send you service-related communications, such as appointment confirmations and follow-up emails.
- To improve our services: We may use your non-personal information to analyze website usage and make improvements to our website and services.
3. Information Sharing and Disclosure
We may share your personal information with third parties in the following situations:
- Service Providers: We may share your personal information with third-party service providers who help us provide our services, such as payment processors or web hosting providers.
- Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
- Business Transfers: We may share your personal information in connection with a merger, acquisition, or sale of our business assets.
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
6. Cookies Usage
A cookie is a tiny piece of data transmitted from a website and saved on your device by your web browser. This Website gathers cookies and may employ cookies for various reasons, such as:
- Evaluating our Website’s traffic;
- Assessing your interactions with ads;
- Determining if you are logged in to the Website;
- Examining content on the Website;
- Saving details about your preferences;
- Identifying when you revisit the Website.
7. Child Privacy
This Website is designed for a general audience and does not provide services to children. If we become aware that a child under 18 has provided us with personal information, we will only use that information to notify the child that they are not permitted to use this Website.
8. Analytics Tools
This Website employs Google Analytics to gather data about you and your actions. If you wish to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
9. Data Retention
We keep all the information we collect until it is no longer required for contacting you.
10. Direct Marketing
We use the information we gather about you for direct marketing purposes. Direct marketing refers to the practice of selling products or services directly to consumers rather than through retailers. If you are a resident of the European Union and/or the European Economic Area and the United Kingdom, you can request at any time that we stop using your information for direct marketing purposes by emailing us at [email protected].
12. Contact Us
Servleader Locksmith & Doors LLC
1250 Connecticut Ave, NW
Washington, DC 20036